http://teledynamic.com/blog Just another WordPress weblog Mon, 29 Jun 2009 23:55:28 +0000 http://backend.userland.com/rss092 en During the next couple of years, the changes in PBX technology and the providers are going to be revolutionary. After 10 years of predicting the end of the traditional TDM telephone system, the day is finally upon us. Of course, IP-based PBXes have been taking over new system sales for ... http://teledynamic.com/blog/teledynamics-new-product-line/ Well, I finally gave in to the steady persuasion that businesses must be doing social marketing these days.   Frankly, I'm still a sceptic when it comes to our business. I just don't see how a potential customer is going to find us or find our value.  If we offered a fashion ... http://teledynamic.com/blog/teledynamic-communications-is-on-facebook/ I think I may have seen the future of the PBX recently….and it looks to radically shake up the status quo. I’ve always found it amusing that the first IP PBX manufacturers boasted about putting voice on an IP network. That seemed to be a big “feature” at ... http://teledynamic.com/blog/the-web-enabled-pbx/ As most of the world knows, Nortel filed by bankruptcy protection on January 13th. In the majority of corporate bankruptcies, the company files under chapter 11 which allows them to discharge most of their liabilities and emerge as an existing entity. Nortel does not look to be going down this ... http://teledynamic.com/blog/the-fall-of-nortel-how-it-affects-their-customers/ At the clang of the Midnight bell on Saturday, March 4th, the contract between AT&T West and the District 9 chapter of the Communications Workers Of America expired. Today the organizations are working without a contract and the union has staged a work slowdown. I don’t know much about the ... http://teledynamic.com/blog/behemoth-att-vs-rickety-cwa-union/ Here’s the latest report from the Communications Workers Of America website regarding their union negotiations with AT&T: Today the subcommittees met in an attempt to resolve some of our differences around Article 2 and Work Rules/Appendices. In today’s formal session the Company rejected the Union proposal for time ... http://teledynamic.com/blog/brace-for-an-att-strike/ FMC or Fixed Mobile Convergence is a concept ready to bloom. The ultimate goal of FMC is to optimize transmission of all data, voice and video communications to end users and their applications using a single device that operates on both wired and wireless networks. The challenge is to make ... http://teledynamic.com/blog/fixed-mobile-convergence-thats-my-smartphone-talking/ Last week I received a notice from Counterpath announcing their new Bria For Microsoft Outlook product. I was intrigued by this line from their press release, “Bria For Microsoft Outlook is a plug-in that adds an enterprise-grade softphone to a user’s Outlook application, enabling them to make and receive ... http://teledynamic.com/blog/bria-for-outlook-%e2%80%93-a-home-run-product/ Yesterday a business associate and I were lamenting the state of customer service in our industry.  The discussion got around to AT&T and their perpetual poor service, now compounded by their recent layoffs.    We agreed that many of our customers don’t mind getting poor service from “the phone company”.   ... http://teledynamic.com/blog/service-in-the-time-of-recession/ As we are wrapping  up the year here at Teledynamic, handling the few customers that didn't take the entire week off, it's time to think New Year's Eve.  And for me, that means spiced rum. I've never been a big fan of Captain Morgan.   It's cloyingly sweet and watered ... http://teledynamic.com/blog/homemade-spiced-rum-the-perfect-recession-antidote/