What the heck is a “softphone”? A VoIP softphone (or soft phone) is a piece of software that is installed on your computer so that you can make and receive telephone calls on your workstation, computer, laptop or tablet device. A USB or wireless headset is typically used in place of the physical handset. Softphones…

As you might have noticed, AT&T analog lines are getting increasingly expensive. AT&T and Verizon are aggressive in their approach at moving away from the old business of providing phone service. To accelerate the process (and raise their profits at the same time) they frequently raise the price on analog line monthly service.  TelePacific and…

The phrase "SIP Trunking" or "SIP Trunks", is increasingly common in the world of telecom. However, if you are reading this, you are probably not in the telecom business but would like to know more.  What is SIP?To understand “SIP Trunk”, you first need understand "SIP". Over the past few years, the telecommunications industr

I've never been much of a jewelry person, so somebody stuffing my stocking with five loops of gold seems like an unneeded extravagance.Being the ever practical giver, VoIP offered me an alternative: SIP Trunking.SIP TrunkingI know what you are thinking, it's not very personal and even seems a bit crass. However, as a business owner, I'll take…