Decoding Business Phone Basics:

7 Simple Terms to Understand Before Choosing Your Next Phone System

Electing to change or implement a new phone system within your business is an important decision to ensure that your customers are able to easily reach you and communicate their needs. Before you make a decision, take the time to fully understand the options that lay before you and become aware oft he terminology that you will encounter.





In This Guide, You’ll Learn:

  • What to ask when evaluating PBX vendors
  • What’s Interactive Voice Response (IVR)?
  • The difference between PBX & Unified Communications
  • What you need to know about Bring Your Own Device (BYOD)

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