Decoding Business Phone Basics:
7 Simple Terms to Understand Before Choosing Your Next Phone System
Electing to change or implement a new phone system within your business is an important decision to ensure that your customers are able to easily reach you and communicate their needs. Before you make a decision, take the time to fully understand the options that lay before you and become aware oft he terminology that you will encounter.
In This Guide, You’ll Learn:
- What to ask when evaluating PBX vendors
- What’s Interactive Voice Response (IVR)?
- The difference between PBX & Unified Communications
- What you need to know about Bring Your Own Device (BYOD)
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