You may have heard about how AT&T is raising prices on their analog lines for businesses. This is very typical phone company behavior, and it goes something like this:Analog lines are old. They're not digital. They're a legacy platform that's increasingly expensive to

As the leading Digium Switchvox dealer in the San Francisco Bay Area, I was pleased as punch to see Switchvox win this award.  Frost & Sullivan is a prestigious global research organization that monitor

E911 stands for “Enhanced 911”, which is a service for making 911 calls over an Internet connection instead of over a standard wireline or cellular tower routing system.   When a 911 call is made from a traditional wire landline, 911 operators are able to trace the call to the physical location from which the…

The UC320W Communications System is Cisco's smallest model of their entry-level UC PBX product line for small business. In addition to voice, the UC320W also includes built-in data and wireless support, plus features such as voicemail and automated att

A look at the weather forecast for the coming week doesn't look good. Starting Wednesday, November 28th, a big tropical Pacific low pressure system will drench Northern California in rain throughout the week and into the weekend. Meteorologists are predicting 6-10 inches of rain and lots of snow in the higher elevations.  Weather Channel Issues Flood Warning For…

Superstorm Sandy certainly served as a wake-up call to the hosted server and PBX disaster recovery planners world wide. The storm was immense. It affected the entire Eastern seaboard of the United States and reached as far inland as Cleveland. And it did have serious, yet temporary affects on much of the region's telecommunications infrastructure. …