10 Things to Consider When Comparing Business Communication Solutions

Side by Side Comparison of TeleDynamic, Phone Central and 8x8

10 Things to Consider When Comparing Business Communication Solutions

Internet technology has revolutionized business communication and delivered amazing efficiency, power, and flexibility. However, this revolution has also created a lot of confusion for consumers. There are so many solutions to choose from, each with it’s own array of technologies and features, that it can be difficult to wade through it all to figure out…

Read More

Nortel Phone System Discontinued: Support Soon Ending

Nortel Phone Systems Dying Out

Nortel Phone System Discontinued: Support Soon Ending

In 2009, Avaya acquired Nortel. The Nortel industry exit left customers stranded regarding their business phone systems. It has become increasingly difficult for TeleDynamic to find replacement parts and qualified technicians, as most of them are now retired.  This means that all support for Nortel will soon be ending. Here is the rea

Read More

End of Life for 3Com NBX - What's Your Next Step?

Owning and operating a business is full of important decisions. Unfortunately, sometimes the overload of decisions can…

End of Life for 3Com NBX - What's Your Next Step?

Owning and operating a business is full of important decisions. Unfortunately, sometimes the overload of decisions can tempt us to stick our heads in the sand. "If it ain’t broke, don’t fix it” applies to owners of 3Com NBX phone systems. Many businesses are still using an 

Read More

RingCentral vs. TeleDynamic: Summary

RingCentral vs. TeleDynamic: Summary

Overview: This is the last in a series of seven blogs where we summarize our review of national hosted PBX provider RingCentral, and local hosted PBX provider TeleDynamic Communications. While this particular hosted PBX provider comparison is between RingCentral and TeleDynamic, many if not most of the differences would be the same in comparing any national hosted PBX…

Read More

RingCentral vs. TeleDynamic: References & History

RingCentral vs. TeleDynamic: References & History

Overview:  Trusting your business communications to a cloud provider takes a leap of faith as the technology and the companies providing it do not have a long history. The names of the providers are not typically recognized brand names. And there have been some early hosted PBX company failures. So, it’s vitally important to select an…

Read More

RingCentral vs. TeleDynamic: Ongoing Support

Overview: A hosted PBX does require less support than the old-fashioned premise PBX for certain.  However, there is still a need to administer and manage any type of phone system. Tasks include adding and removing users, call handling modifications and the inevitable troubleshooting when something goes wrong. Getting timely and quality support is key to a r

Read More