Small and medium-sized business owners are always looking for ways to save or improve the efficiency of their company operations. Having the right phone system can make a world of difference. Sure, many customers and companies have a made a transition to communications online through social media and email, but phone communications haven’t gone out the…

In this multiple part series, I’m exploring the four evils that are the curse of high-quality Virtual PBX: Bandwidth, Jitter, Packet loss and 

In this multiple part series, I’m exploring the four evils that are the curse of high-quality Virtual PBX: Bandwidth, jitter, packet loss and latency. Today’s subject is jitter. What is Jitter? Jitter

In this multiple part series, I’m covering the four evils that are the curse of high-quality Virtual PBX: Bandwidth, Jitter, Packet Loss and Latency. Today, we’ll discuss packet loss. What is Packet Loss? Packet loss occurs when one or more packets of data travelling across a computer

In this multiple part series, I’ll cover the four evils that are the curse of high quality Virtual PBX: Bandwidth, jitter, packet loss, and latency.Today, we’ll discuss latency.What is Latency?VoIP latency is the delay between when the data packets of your voice conversation are sent and when they are received.For most regular data like your email…

QoS stands for Quality of Service. It's a term you'll hear when people are talking about data network traffic optimization for voice. QoS is set of protocols and rules built into LAN routers and sometimes WAN switches, to prioritize network traffic and help ensure that the "most important" data gets through the network as quickly…