Is your company stuck in a PBX rut? Does your boss have a "if it ain't broke, don't fix it" mentality when it comes to your business phone system? Do you know in your heart that a more up-to-date VoIP-based system will save your company money, but just haven't taken the leap?  If so, Digium gateways could…

I’ve been in the telecommunications business since 1987. During that time I’ve seen many PBX manufacturers rise and fall. Miraculously, I can think of only one manufacturer who has survived - Mitel. But even Mitel can't honestly lay claim to that distinction as they’ve been through bankruptcy and have been bought and sold several times.…

Today, I received a copy of a Shoretel slam piece from a customer who is considering a Digium Switchvox PBX from TeleDynamic and a Shoretel PBX from a competing vendor. It incensed me to read a document that clearly meant to mislead a potential customer considering a Switch

I'm chuckling that this would be the imaginary newspaper headline of such a breakthrough story. It does illustrate just how far we are along the acceptance curve of VoIp and the hosted PBX. This past week, we did a VoIP setup for Pacific Gardens located in the San Jose area.  When I met with the principal, her…

In Part II we covered PBX administration, PBX features and Internet bandwidth requirements. Well, we're not done yet but we're getting close. This is hard work, but in the end you'll rest well knowing you've done the proper analysis before choosing your new small business PBX or Virtual PBX. Disaster Prevention & Recovery Virtual PBX provides…

 Welcome to Part II of a blog series where I compare Virtual PBX and small business PBX. There are many variables to consider, but in the end, it has been my experience that it's pretty clear in the final analysis which of the business communication solutions works best for your particular environment. Let's get the thinking cap…