The old axiom states that no one ever got fired for buying IBM. But do you really want to buy from the biggest vendor in the market? Bigger doesn’t always mean better, and sometime being the biggest player means you stop innovating and serving your customers and focus more on protecting your image and your…

If you've been paying attention to the ShoreTel turmoil lately, you've got to wonder what the heck is going over there. In Q4 2012, they lost 13 cents for every dollar of product they sold and marketing costs were completely off the charts at 43% of revenue!But more

If you're a regular visitor to this blog, you know we've got issues with Shoretel. Specifically, we've got issues with their business model. They continue to lose money every quarter, continue to rely on proprietary technologies and continue to spend way too much on sales and marketing.  Give this little rant a listen and let us…

With Hosted PBX and SIP Trunking on the rise, old Nortel systems with analog PRI circuits are simply not cost effectiveanymore. Nortel Conversion Client Profile - Niesar & Vestal, LLP Recently, one of our old cus

At TeleDynamic, we get a lot of questions about different Virtual PBX companies. Many people want to know what real users and reviewers are actually saying about these services - not just the standard corporate marketing gobbledygook. Last week, we gleaned reviews on 

On June 8th, 2012 I posted an article, "Is ShoreTel the Next Nortel?" It was met with very positive comments from the public supporting Teledynamic's negative opinion of Shoretel's technology and future business prospects. We posted a short follow up article, “